Interviewed by Dr Monica Pereira (Athena Swan team)
Brunel University, Computer Science (1974 – 1978)
Currently, Chair of Field Service Management Software Startup, Powered Now, and Senior Independent Director of Ravenscroft Group
What inspired you to choose this field?
I pursued a degree in Computer Science at Brunel University from 1974 to 1978. My interest in computers began during my A-Level studies, where I recognised the field’s potential for a promising future. I chose this career path with the expectation that it would be in high demand, which has proven to be true and continues to be the case.
What were some key moments or experiences during your education that influenced your career path in computer science?
During my education, I completed a sandwich course that involved working with three different companies. This hands-on experience provided me with valuable insights into the real-world application of computers. The Brunel professor who served as an economic advisor to the Labour Government was an inspiration. In addition, a lecturer from an industry background who taught COBOL programming brought a unique perspective to the course. His practical approach and engaging teaching methods were memorable. Other lecturers helped with various specialisations. I chose Brunel because of its reputation for providing skills that would prepare me for working life. At that time, Brunel boasted the best graduate employment rate in the UK, which was a significant factor in my decision.
Can you describe your career progression after graduating? What roles have you held, and what were your key responsibilities?
After graduating, I initially worked for major companies such as Reuters, Amoco (now part of BP) and GLS. After the age of forty, I ventured into entrepreneurship by starting my own company. Over the years, I have been involved in developing tech startups and co-founding several ventures, including Powered Now as well as serving on some public company boards.
What achievements in your career are you most proud of?
One of my proudest achievements is my work with Actinic, which made selling online more available to tens of thousands of small companies starting in 1996. Prominent clients included Liverpool Football Club, Manchester City, the Royal Opera House, and Lord’s Cricket Ground. This contribution played a significant role in accelerating ecommerce adoption across the UK.
What projects or initiatives have you worked on that you believe made a significant impact in the field of computer science?
In addition to my work with Actinic, I am proud of my contributions at GLS (at the time the largest education supplier in the country), where we completely replaced all of the systems in an 18-month period, completely transforming the business.
What skills or qualities do you believe are essential for success in computer science?
Understanding Human-Computer Interaction is crucial for success in computer science. Developers need to grasp architectural principles and the importance of clean code but it is also essential to design systems that provide business benefits while working effectively with people. Empathy and the ability to analyse and adapt to situations are important soft skills that considerably enhance effectiveness in the field.
What are your future goals in your career? Are there any specific areas in computer science you are passionate about exploring further?
I am passionate about product design and developing creative solutions that are user-friendly for both new and experienced users. This area continues to be a major focus for me.
What habits do you think have contributed most to your success?
Recognizing and managing my own limitations has been one of the keys to my success. I am most productive with deadlines and thrive in environments where I can motivate myself. I have learned to leverage my strengths while managing weaknesses and avoid overextending myself.
How do you balance your professional and personal life, and what strategies do you find effective?
Balancing work and personal life involve prioritisation and avoiding overcommitment. I am fortunate in that I have been married for 40 years and have five grandchildren. Although I sometimes work on weekends, I manage my workload effectively and make sure there is time for family. Maintaining this balance is crucial,.
Who are your role models in computer science, and why do they inspire you?
I admire Bill Gates, Marc Andreessen, and Mark Zuckerburg. Each of them have made innovative contributions to the tech industry and there are lessons to be learned from each of them.
How important has networking been in your career, and what strategies do you use to build and maintain professional relationships?
Networking has been important, though I have not always been proactive in it. I have built connections through collaboration with colleagues and attending industry events, which has created opportunities.
What advice would you give to current female students pursuing a degree in computer science?
I encourage female students to pursue computer science without hesitation. Ada Lovelace, the first computer programmer, exemplifies the potential of women in this field. The number of women in computing has declined over time, possibly because IT has come to be seen as a male domain, which doesn’t make any sense. Addressing career breaks and creating supportive environments for women returning to work can maybe help improve diversity in the field.